Some CSV Reports not completing

Incident Report for DocNetwork

Resolved

This incident has been resolved.

Posted Apr 10, 2024 - 15:30 EDT

Monitoring

A fix has been implemented and we are monitoring the results. CSV reports are now being delivered as expected in our testing.

Posted Apr 10, 2024 - 15:26 EDT

Identified

A subset of our customers producing CSV reports will not see their reports complete. We have identified the problem and are deploying a solution now.

Posted Apr 10, 2024 - 14:29 EDT

This incident affected: Application.